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Remember passwords for websites deselects itself

  • 4 replies
  • 1 has this problem
  • 35 views
  • Last reply by FredMcD

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Hi - Every so often I will notice that the "remember passwords for websites" option is turned off, after I have enabled it. Any way to troubleshoot how or why this is happening?

Chosen solution

Problem solved - Kaspersky Password Manger was disabling the built-in password manager of Firefox.

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All Replies (4)

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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

If the problem continues,

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

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Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts. The user.js file is only present if you or other software has created this file and normally it wouldn't be there.

You can check its content with a plain text editor (right-click: "Open with"; do not double-click). The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

You can delete the user.js file if you didn't create this file yourself.

You can use this button to go to the currently used Firefox profile folder:

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Chosen Solution

Problem solved - Kaspersky Password Manger was disabling the built-in password manager of Firefox.

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That was very good work. Well Done.