Why is my browser spawning invisible windows?
Operating system: OS X 10.9
Starting about four months ago, I began to see untitled and non-selectable windows spawning after my browser had been open for a while (i.e. after I visited a few sites). The number of these invisible windows grows over time, but are removed if I close the browser and start a new session. This has persisted through many new versions of Firefox.
I tried turning off all of the add-ons. Still happened.
I tried keeping track of what sites caused the problem. No correlation.
Today I uninstalled Firefox, using AppZapper -- which should have removed everything -- then did a new install. The only thing that I imported were bookmarks from the backup directory in my old Profile folder.
...and it's happening again. Here is a screen shot: http://imgur.com/ojcODd1
Any help would be appreciated.
Chosen solution
By default "privacy.clearOnShutdown.cookies": false, is usually true. and network.cookie.lifetimePolicy": 1, is usually 0.
I do not know exactly if this is the result of cookies not being removed, however these are the about:config entries that stand out from version 34.
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I did have Adblock Plus installed. Currently I am running Adblock Edge.
Have you tried the mal-ware scan?
Yes. ClamXav found heuristic matches in gmail archives, but nothing that seemed like an active threat.
I believe that I have found a clue:
If I leave only a single tab open, I do not get the invisible windows. It's only when there are multiple tabs. This leads me to believe that opening a new tab creates this window instance.
Now I'm just not sure what to do with that information...
Your System Details shows;
Installed Plug-ins
RBlue Jeans Installation Plugin RBlue Jeans Video Plugin
Blue Jeans Video Plugin Blue Jeans Installation Plugin
Having more than one version of a program may cause issues.
That's really interesting. App Zapper was supposed to remove everything related to my previous installation, but it appears that all of my plug-ins are there. I'm going to manually delete those and see if that helps.
Thanks! I'll report back.
I removed the earlier instance of BlueJeans plug-in and everything seemed to be going well, but today the invisible windows are back :-(
I've called the big guys to help you. Good luck.
Does your sessionstore file have a large number of blank entries? (textedit or notepad) Profiles - Where Firefox stores your bookmarks, passwords and other user data
Looks like this is a test version of Blue Jeans? https://community.bluejeans.com/bluej.../firefox-equivilant-of-google-chrome-extension
The file called sessionCheckpoints.json has this in it:
{"profile-after-change":true,"final-ui-startup":true,"sessionstore-windows-restored":true}
and, interestingly enough, I do not see a file called "sessionstore.js" in my profile folder. Other .js files are not hidden. Could that be the issue?
You are right that there is a more recent version of the bluejeans plugin. I have installed it, and hopefully there won't be two versions this time (though now I know how to manually remove the old one).
That is because they moved to session-backups folder. There are the last 5 or 6 sessions.
Mine says the same, sorry wrong path: {"profile-after-change":true,"final-ui-startup":true,"sessionstore-windows-restored":true}
Ok, what else can we try as I type aloud. Try to rename recovery.js to recoveryold.js and rename the recovery.bk to recovery.js and restart Firefox.
No luck. I'm going to try removing everything - the app, the extensions, the add-ons - whole shebang - then reinstall.
If that doesn't work, do you have an exorcist on duty?
- -( I deleted all of my add-ons. Removed any folder in both the all users and my username's Libraries that was related to Mozilla or Firefox. I used AppZapper to remove the application and its associated files.
The only thing that I put back in was 1Password.
STILL getting spawned windows.
Here is the Troubleshooting dump:
{
"application": {
"name": "Firefox",
"version": "33.1.1",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:33.0) Gecko/20100101 Firefox/33.0",
"supportURL": "https://support.mozilla.org/1/firefox/33.1.1/Darwin/en-US/",
"numTotalWindows": 65,
"numRemoteWindows": 0
},
"crashes": {
"submitted": [],
"pending": 0
},
"modifiedPreferences": {
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.frecency_experiment": 4,
"browser.places.smartBookmarksVersion": 7,
"browser.sessionstore.upgradeBackup.latestBuildID": "20141113143407",
"browser.startup.homepage_override.mstone": "33.1.1",
"browser.startup.homepage_override.buildID": "20141113143407",
"dom.mozApps.used": true,
"extensions.lastAppVersion": "33.1.1",
"media.gmp-gmpopenh264.lastUpdate": 1417211654,
"media.gmp-gmpopenh264.version": "1.1",
"media.gmp-manager.lastCheck": 1417211654,
"network.cookie.prefsMigrated": true,
"network.cookie.lifetimePolicy": 1,
"network.cookie.cookieBehavior": 1,
"places.history.enabled": false,
"places.history.expiration.transient_current_max_pages": 104858,
"plugin.disable_full_page_plugin_for_types": "application/pdf",
"plugin.importedState": true,
"privacy.sanitize.sanitizeOnShutdown": true,
"privacy.clearOnShutdown.cookies": false,
"privacy.donottrackheader.enabled": true,
"privacy.sanitize.migrateFx3Prefs": true
},
"lockedPreferences": {},
"graphics": {
"numTotalWindows": 65,
"numAcceleratedWindows": 1,
"windowLayerManagerType": "OpenGL",
"windowLayerManagerRemote": true,
"adapterDescription": "",
"adapterVendorID": "0x8086",
"adapterDeviceID": "0x 166",
"adapterRAM": "",
"adapterDrivers": "",
"driverVersion": "",
"driverDate": "",
"webglRenderer": "NVIDIA Corporation -- NVIDIA GeForce GT 650M OpenGL Engine",
"info": {
"AzureCanvasBackend": "quartz",
"AzureSkiaAccelerated": 0,
"AzureFallbackCanvasBackend": "none",
"AzureContentBackend": "quartz"
}
},
"javaScript": {
"incrementalGCEnabled": true
},
"accessibility": {
"isActive": false,
"forceDisabled": 0
},
"libraryVersions": {
"NSPR": {
"minVersion": "4.10.7",
"version": "4.10.7"
},
"NSS": {
"minVersion": "3.17.2 Basic ECC",
"version": "3.17.2 Basic ECC"
},
"NSSUTIL": {
"minVersion": "3.17.2",
"version": "3.17.2"
},
"NSSSSL": {
"minVersion": "3.17.2 Basic ECC",
"version": "3.17.2 Basic ECC"
},
"NSSSMIME": {
"minVersion": "3.17.2 Basic ECC",
"version": "3.17.2 Basic ECC"
}
},
"userJS": {
"exists": false
},
"extensions": [
{
"name": "1Password",
"version": "4.2.5",
"isActive": true,
"id": "onepassword4@agilebits.com"
}
],
"experiments": []
}
Chosen Solution
By default "privacy.clearOnShutdown.cookies": false, is usually true. and network.cookie.lifetimePolicy": 1, is usually 0.
I do not know exactly if this is the result of cookies not being removed, however these are the about:config entries that stand out from version 34.
I will change those entries and see if it makes a difference.
Definitely an issue on shutdown as well. I will ask someone to take a look at this too/
I have been running the browser all morning and thus far no invisible windows :-)
It did delete all of my cookies after I shut down the browser, which meant any two-factor sites that I signed into previously were once again suspicious of me. I will undo that bit of privacy control and see if the problem returns.
Still no spawning invisi-windows for a couple of days. I'm re-adding add-ons one by one (but only the most critical - some of those were leftovers that should have been deleted a long time ago).
I am adding Adblock and will see how that goes.
Thanks!!!!
Problem seems solved. Thank you muchly for sticking with this one until the end.