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Firefox crashes

Firefox Troubleshooting
cfcats replied
cfcats
cfcats

I was advised that I could speed up Firefox by clicking to reset it, etc. I clicked to reset it and now I cannot use it no matter what I do. Here are some of the codes that I get. I have a Mac laptop computer and I'm running Yosemite. I was already using Firefox on Yosemite with no problem (before I did the "reset") but now nothing works... Firefox opens...and crashes...opens...and crashes...opens....and crashes.



bp-9341dd3a-94ef-4f49-bbe6-963342141101 11/1/14 3:49 PM bp-40e6678b-4e8e-4923-a223-169db2141101 11/1/14 3:33 PM bp-ee0a9312-07da-49cd-926c-47aff2141101 11/1/14 3:33 PM bp-58f65d8f-3ab1-4d3a-9951-077352141101 11/1/14 3:32 PM bp-f66d1283-4580-45e1-8253-c4c2f2141101 11/1/14 2:28 PM

I was advised that I could speed up Firefox by clicking to reset it, etc. I clicked to reset it and now I cannot use it no matter what I do. Here are some of the codes that I get. I have a Mac laptop computer and I'm running Yosemite. I was already using Firefox on Yosemite with no problem (before I did the "reset") but now nothing works... Firefox opens...and crashes...opens...and crashes...opens....and crashes. bp-9341dd3a-94ef-4f49-bbe6-963342141101 11/1/14 3:49 PM bp-40e6678b-4e8e-4923-a223-169db2141101 11/1/14 3:33 PM bp-ee0a9312-07da-49cd-926c-47aff2141101 11/1/14 3:33 PM bp-58f65d8f-3ab1-4d3a-9951-077352141101 11/1/14 3:32 PM bp-f66d1283-4580-45e1-8253-c4c2f2141101 11/1/14 2:28 PM

All Replies (2)

philipp
philipp
  • Moderator

Chosen Solution

hello cfcats, please remove the facebook photo uploader plugin which is causing those crashes: https://www.ehow.com/how_8575837_remove-facebook-photo-uploader.html

cfcats
cfcats Question owner

Philipp, thank you so much for your response. It did the trick! I can't tell you how much I appreciate your prompt and efficient response and solution to my problem!!