Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My bookmarks are gone after upgrading to Windows 8.1, WHY?!

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

mdeist
mdeist
more options

I upgraded to Windows 8.1 yesterday and now my EXTENSIVE bookmark library is GONE! I tried finding the backup file in the profile folder of the Mozilla, but there is no backup file from before the update. Please help!

I upgraded to Windows 8.1 yesterday and now my EXTENSIVE bookmark library is GONE! I tried finding the backup file in the profile folder of the Mozilla, but there is no backup file from before the update. Please help!

All Replies (3)

philipp
philipp
  • Moderator
more options

hello, you might want to inspect your harddrive for traces of your old profile folder: Profiles - Where Firefox stores your bookmarks, passwords and other user data

i don't know how and from which OS you have upgraded but that may have involved a reformat of your harddrive. in this case you cannot restore your prior bookmarks without an available backup...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did Windows create a C:\Windows.old folder?

FredMcD
FredMcD
more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences