Showing questions for topic:

Can't Remove Unused Accounts

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. … (続きを読む)

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. When I click on the red delete button for that account, nothing happens. I've deleted all the mail in one of them which I was able to do as I thought I might need to do that first, but I still can't delete it after that. The other one won't even let me delete the emails. How do I delete these so I stop getting asked to put in a password for accounts that are no longer valid and I don't want anymore?

Open 4 1 140

Can't find my e-mail

My computer crashed and cannot recover anything from it. I cannot remember where my e-mail is. I remembered Yahoo and got my account back in that but cannot remember how… (続きを読む)

My computer crashed and cannot recover anything from it. I cannot remember where my e-mail is. I remembered Yahoo and got my account back in that but cannot remember how to get back into my Thunderbird acccount. I remember my address but that isn't doing me any good without the actual e-mail account.

Open 1

Why is one of my two email accounts Quota / Storages vastly bigger than the other?

I have two email accounts, one is showing 5% of 100GB and the other is showing 94% of 3.9GB. Why the large difference? I cannot find anything about there being a Quota n… (続きを読む)

I have two email accounts, one is showing 5% of 100GB and the other is showing 94% of 3.9GB. Why the large difference? I cannot find anything about there being a Quota nor was I aware there was one when I signed up or if this is correct how to get a larger quota. Any advice appreciated please. Mike

Solved 3

Thunderbird & multiple hotmail accounts sever access

Hello there: can anyone shed some light on how to resolve my issue here where........ having more than one hotmail account confuses the *Identities* for each mailbox, in… (続きを読む)

Hello there:

can anyone shed some light on how to resolve my issue here where........ having more than one hotmail account confuses the *Identities* for each mailbox,

in Thunderbird properties one goes into each accounts *Account settings* then to *Manage Identities* (at the bottom of the page)......there one sets the *default* identity for that email account. The problem I'm encountering is when there are more than a single hotmail account one cannot select more than just one identity to fill into that space. One sets a *default* identity & that single identity doesn't allow the other hotmail identities to function properly. I am getting a constant *Failed to connect to server @ outlook.office.365.com.* because two of the three the identity trying connect to the server are not the *default* identity. The *default* identity will connect to the server. I have 3 hotmail accounts loaded into Thunderbird anyone know of a solution to this?

thx very much

Open 2

How can I reinstall and save emails in three email accounts?

A hacker got into one of my accounts. All emails to all accounts do not get past the Yahoo and Google servers and I've only been able to restore service through principal… (続きを読む)

A hacker got into one of my accounts. All emails to all accounts do not get past the Yahoo and Google servers and I've only been able to restore service through principal account. How can I save my data and correct the compromised settings?

Open 1

VPN works across all my devices?

Built-in VPN is an innovative idea! I use Firefox on my smart phones, tablets, and Linux laptops. Will I be able to use a single VPN account across all my devices? Keep u… (続きを読む)

Built-in VPN is an innovative idea!

I use Firefox on my smart phones, tablets, and Linux laptops. Will I be able to use a single VPN account across all my devices?

Keep up the goid work! 👍🏿

Open 1

Change the default account for Unified Inbox mail composition

When using the Unified Inbox to compose a new email, the From address is the Default Address of the first account created in Thunderbird. Presently I am having issues w… (続きを読む)

When using the Unified Inbox to compose a new email, the From address is the Default Address of the first account created in Thunderbird. Presently I am having issues with that addresses server so I want to default any new mail to the Default Address of one of my other accounts. Anyy help with this?

Open

Successful OAuth2 login doesn't auto-return to Thunderbird Android; app remains logged in as if in browser

Hello everyone, Summary: I am trying to set up my gmail account on my new phone, but after (what appears to be) successfully logging in, the Thunderbird for Android appli… (続きを読む)

Hello everyone,

Summary: I am trying to set up my gmail account on my new phone, but after (what appears to be) successfully logging in, the Thunderbird for Android application does not pull me back out of gmail. Instead, I remain logged in to my gmail account as if in a browser. As you can see from my photos, it takes me to the point where I am truly into my gmail inbox, but I am checking it as if in some sort of outdated browser and not as if in Thunderbird. I am stuck; sitting in my gmail account, logged in; able to view email, check and change account settings, even get onto other parts of my google account. Unfortunately, I cannot find a way to get back out of my gmail account that returns me to the Thunderbird for Android accounts setup process with a successfully login to gmail. I end up having to hit exit or to close the app, which causes the account setup to fail.

Expected Behavior: Open the Thunderbird for Android App. Setup new account (gmail which produces an automatically detected OAuth 2.0 method). Give login credentials, gain access to gmail, and then be auto-redirected back to accounts setup process in Thunderbird for Android with full IMAP + SMTP access to my gmail.

Problematic Behavior: Same as above, except I am stuck as if in browser mode. When I exit and thus am returned back to the accounts setup page, I receive a failed notice (see photo). Immediately afterward, I tried to setup an account for the same gmail address on an old android phone and successfully logged in as expected. How do I get back to the main accounts dialog with a success?

Notes: The new phone is a linux-based phone (Furilabs FLX1s) on which I have found Android apps to function without hiccup. It seems like In fact, the Thunderbird for Android app itself seems to function fine. It doesn't crash. It allows me to navigate through the app menus flawlessly.


Thanks for the help!

Open 7 30

Unified folder listing shows one account but not another?

Hi, I have two accounts in my Thunderbird. They are Gmail (regular gmail account) and CFCC (an institutional account). The CFCC shows up in my Unified Folder list but … (続きを読む)

Hi, I have two accounts in my Thunderbird. They are Gmail (regular gmail account) and CFCC (an institutional account). The CFCC shows up in my Unified Folder list but the Gmail does not. Is that normal? The main Inbox is showing all incoming emails from both accounts so no performance issues, just wondering how to get rid of the CFCC (if that's possible) to eliminate clutter. Thank you. GES

Open 21 50

can't send or receive mail. reason is mail@gmail.co where did the M go & how do I get it back?

After a keyboard accident I am left with this situation. Lin found the toggle problem with F8. Wxie suggested the password but the password is correct. Thanks to both of … (続きを読む)

After a keyboard accident I am left with this situation. Lin found the toggle problem with F8. Wxie suggested the password but the password is correct. Thanks to both of them. It seems the problem is the missing M in .com .It might be in the DNS but I don't seem to have anything to try except to try to recreate the account. If I try that I fear I will only exacerbate the situation. I have had this email for many years. This stared 08/08/2026 I have been searching daily for a solution. Like most things digital it is probably a simple fix if you know how. I don't.

Open 1

I have, in effect, installed Thundebird on a new computer, but my attempts to setup my account aren't working.

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New M… (続きを読む)

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New Message are grayed out an NO accounts are listed in the "folders" area. Not does it ever ask for my password to the SMTP server I have selected. I have an existing account with my own email service (Hover), and MUST connect to that. This is critical, as I need my e-mail to accomplish necessary activities.

Open 9 60

Account folder is duplicated

Somehow my account folder has duplicated itself, complete with Inbox, Drafts, Sent and Trash. Going to Settings, I can't see any difference. Both continue to be updated… (続きを読む)

Somehow my account folder has duplicated itself, complete with Inbox, Drafts, Sent and Trash. Going to Settings, I can't see any difference. Both continue to be updated with new mail. How can I delete the duplicate? I see nothing in 'Account Settings' that would let me delete it.

Solved 11

I want to delete my account but Account Actions is not visible.

I have installed Thunderbird for email but it was not what I thought it would be. I now want to cancel the account. However, the instructions are to Tools: Account Sett… (続きを読む)

I have installed Thunderbird for email but it was not what I thought it would be. I now want to cancel the account. However, the instructions are to Tools: Account Settings. 2. Select the account you want to remove on the left side. 3. Click the "Account Actions" button on the bottom left and choose, "Remove Account". Here is the problem. "Account Actions does not show"

Open 1

Je n'ai plus le compte etienne.burck.amch69@gmail.com sur mon ordinateur fixe + une page blanche

Au lancement de Thunderbird mode normal, - j'ai une page blanche Au lancement de Thunderbird mode dégradé : - je n'ai plus le compte etienne.burck.amch69@gmail.com et je … (続きを読む)

Au lancement de Thunderbird mode normal, - j'ai une page blanche Au lancement de Thunderbird mode dégradé : - je n'ai plus le compte etienne.burck.amch69@gmail.com et je n'arrive pas à le re créer

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