Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

GIFs keep crashing Firefox

  • 8 件の返信
  • 73 人がこの問題に困っています
  • 173 回表示
  • 最後の返信者: Nu11ington
  • 解決済み

Whenever I open a larger .gif image file hosted online, Firefox will lag, stop responding, then Windows error box pops up and I have to select "close this program" to exit Firefox.

Whenever I open a larger .gif image file hosted online, Firefox will lag, stop responding, then Windows error box pops up and I have to select "close this program" to exit Firefox.

選ばれた解決策

すべての返信 (8)

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Neither of these solutions work for me. I'm suspecting it's a Firefox problem.

選ばれた解決策

Try see this help article:

None of those solutions seem to work

This is still a problem!!!!!! Very annoying since I frequent reddit, where a sizable portion of posts are gifs that will crash Firefox when I open them!

I solved this by upgrading to Firefox 27 beta. It's supposed to release this month anyway!

Note that installing a beta version will put you on the Beta update channel.
r Firefox 27.0 should be released next Tuesday (Feb 4), so do not forget to install the official release or you will keep receiving updates twice a week (Tuesday and Friday).

Alrighty sounds good. Thanks for the info