Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
アーカイブに保管済み

Firefox won't play videos on the Globe and Mail website

Firefox
cor-el replied
GullyJ
GullyJ

For most iterations of FF, the videos will NOT load / play on the G& M website.

This is a problem unique to this website. I can load and play videos on all other websites (YouTube, etc).

Videos will load / play using IE.

For most iterations of FF, the videos will NOT load / play on the G& M website. This is a problem unique to this website. I can load and play videos on all other websites (YouTube, etc). Videos will load / play using IE.

すべての返信 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.