Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox background has turned "dead black". Now, it functions correctly but only links are visible. Address bar, tabs and setting options are also invisible.

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 12 回表示
  • 最後の返信者: cor-el

aqeelahmad1
aqeelahmad1
more options

I installed Norton antivirus 2010, and after its installation when I opened Firefox, a pop-up error notification from Norton was appeared in the right below corner of mozilla firefox. After that time Background of Firefox is black and no test or object is visible on its dead back-ground except the links. Menu bar options, address bar and other setting options are either invisible or partly missing. I have tried different versions of Mozilla but this problem persists with every version of Firefox installed. Please, help me out in this regard.

I installed Norton antivirus 2010, and after its installation when I opened Firefox, a pop-up error notification from Norton was appeared in the right below corner of mozilla firefox. After that time Background of Firefox is black and no test or object is visible on its dead back-ground except the links. Menu bar options, address bar and other setting options are either invisible or partly missing. I have tried different versions of Mozilla but this problem persists with every version of Firefox installed. Please, help me out in this regard.

すべての返信 (2)

Matheus
Matheus
more options

It seems there is a compatibility problem. Close the Firefox disable the Norton Antivirus an try open Firefox again. I'm waiting for your reply telling if it worked or not.

cor-el
cor-el
  • Moderator
more options

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).