Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
アーカイブに保管済み

How can I change my name in my profile. Someone hacked it and now it says the email is from Bob George instead of Iva Reihl

ivareihl

Apparently someone hacked into my account and put in the name Bob George. He also downloaded many email addresses and is apparently sending out emails to them because I have had many returned unknown recipient. How do I get his name out and mine back?

Apparently someone hacked into my account and put in the name Bob George. He also downloaded many email addresses and is apparently sending out emails to them because I have had many returned unknown recipient. How do I get his name out and mine back?'''''

すべての返信 (3)

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/
or this one
http://forums.mozillazine.org/viewforum.php?f=39

I tried support from ATT. Had a man that barely spoke English and he transferred me back to my original email. It was so slow I changed it back to Mozilla, but the other name came back. I really don't want to do a new email or password. Any more suggestions/ Iva