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Why has my password failed when trying to sign in to a Microsoft email ?

Firefox Undefined
Denys replied 3 週間前
partner.w.jdm
partner.w.jdm

My passwords have failed to sign me in to a Microsoft email account and Facebook multiple times. The passwords I have tried to use are the exact same ones that are stored in the Passwords section at the upper right side of the Firefox page. I have also tried other options like pass key but nothing worked.

My passwords have failed to sign me in to a Microsoft email account and Facebook multiple times. The passwords I have tried to use are the exact same ones that are stored in the Passwords section at the upper right side of the Firefox page. I have also tried other options like pass key but nothing worked.

すべての返信 (3)

Denys
Denys
  • モデレーター
  • トップ 10 の貢献者

Hi,

Are you able to sign in with a different browser?

partner.w.jdm
partner.w.jdm 質問者

I am able to sign into Facebook on two other browsers, and I can sign into other Microsoft accounts on those other browsers, but there is one specific Microsoft account that I need to get into, but I cannot access that one on all 3 browsers I use, and I have the exact same password stored in the Password section on all 3 browsers. 

Thank you.
Denys
Denys
  • モデレーター
  • トップ 10 の貢献者

Thanks for clarifying.

Please note that this forum is intended to help users with Mozilla products, such as Firefox, while your issue doesn't appear to be Firefox-specific. As a moderator, I’m going to lock the thread and mark it as off-topic. Please see Mozilla Support rules and guidelines for more information.