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Firefox will not work after the update this morning

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  • 0 人がこの問題に困っています
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  • 最後の返信者: Paul

Greetings Ya'll,

Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat.

The homepage did not fill in with favorites, suggestions, etc, and in fact all that did load was the Search bar, but not one of my usual website buttons. The "edit", "help", etc. buttons at the upper left hand corner did load, but that is all.

Not one of the buttons work, nor can I close out the Firefox page, by tapping the "X" in the upper right hand corner.

The only way that I could close out the "Firefox Page" was by going through the "Control/Alt/Delete" & then "Signing Out", which would initiate a "Re-start". Once I signed in, I could return to the Desktop, where everything works.

I use Firefox as my Browser on my Android phone, & at this moment, I've not had any problems using Firefox on my Cell Phone.

The only way that I could get to the Mozilla Website was by using the Microsoft Edge Browser, which is not giving me any problems as far as accessing the Internet!

How can I correct this problem, & go back to the Firefox Browser?

Greetings Ya'll, Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat. The homepage did not fill in with favorites, suggestions, etc, and in fact all that did load was the Search bar, but not one of my usual website buttons. The "edit", "help", etc. buttons at the upper left hand corner did load, but that is all. Not one of the buttons work, nor can I close out the Firefox page, by tapping the "X" in the upper right hand corner. The only way that I could close out the "Firefox Page" was by going through the "Control/Alt/Delete" & then "Signing Out", which would initiate a "Re-start". Once I signed in, I could return to the Desktop, where everything works. I use Firefox as my Browser on my Android phone, & at this moment, I've not had any problems using Firefox on my Cell Phone. The only way that I could get to the Mozilla Website was by using the Microsoft Edge Browser, which is not giving me any problems as far as accessing the Internet! How can I correct this problem, & go back to the Firefox Browser?

すべての返信 (1)

Hi

I am going to close this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1556152