このスレッドはアーカイブに保管されました。
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Solved
アーカイブに保管済み
problem with my account
I write my account name and password and it says this to me when I want to log in Sorry. We’ve locked your account. The confirmation email we sent to zlobi_termiantor123@abv.bg was returned and we’ve locked your account to protect your Firefox data. I've been trying to get it back for two months now and I can't + I've written to you many times but now I hope you'll help me
'''I write my account name and password and it says this to me when I want to log in Sorry. We’ve locked your account.
The confirmation email we sent to zlobi_termiantor123@abv.bg was returned and we’ve locked your account to protect your Firefox data. I've been trying to get it back for two months now and I can't + I've written to you many times but now I hope you'll help me'''
すべての返信 (2)
Unfortunately if you can't access that account to get the verification to reset your account there's nothing much anyone users on here can do.
選ばれた解決策
Could you contact your email service provider and check whether they are rejecting messages from accounts@firefox.com and/or how you can get those messages.