Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Black pixels on screen?

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 136 回表示
  • 最後の返信者: Terry

more options

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've tried other browsers and have not had a problem, it's only firefox. I've done all of the technical things I can think of (clearing cache, resetting the browser, restarting my computer, completely uninstalling firefox and all data on my computer and then reinstalling) and nothing has worked. I can get the browser to run fine in troubleshoot mode but I'm unsure of what to do next to fix it. I've included a picture of the issue.

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've tried other browsers and have not had a problem, it's only firefox. I've done all of the technical things I can think of (clearing cache, resetting the browser, restarting my computer, completely uninstalling firefox and all data on my computer and then reinstalling) and nothing has worked. I can get the browser to run fine in troubleshoot mode but I'm unsure of what to do next to fix it. I've included a picture of the issue.

選ばれた解決策

According to the link below "the most likely cause is an extension, theme or hardware acceleration" and the second link is provided.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-does-not-happen-in-27troubleshoot-modesf28safe-modesf https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (which also refers to hardware acceleration)

この回答をすべて読む 👍 0

すべての返信 (2)

more options

Was unable to add the image so here it is

more options

選ばれた解決策

According to the link below "the most likely cause is an extension, theme or hardware acceleration" and the second link is provided.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-does-not-happen-in-27troubleshoot-modesf28safe-modesf https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (which also refers to hardware acceleration)