Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Trying to log into Facebook but I keep getting prompted for two factor authorisation but FF not FB

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: ray81

more options

Hi, FF browser is asking me to insert my security key when I attempt to log into Facebook. I do have a security key but that has repeatedly failed and I am now blocked. The block is only in FF browser. I can access Facebook normally on other browsers.

Thanks,

Ray

Hi, FF browser is asking me to insert my security key when I attempt to log into Facebook. I do have a security key but that has repeatedly failed and I am now blocked. The block is only in FF browser. I can access Facebook normally on other browsers. Thanks, Ray

選ばれた解決策

This is about the PIN for Windows Hello to authenticate to unlock the passwords. Entering this PIN can be used to unlock the passwords stored in Firefox if you do not use the Primary Password.

Make sure you have the correct password for Facebook stored in Firefox, if necessary you can edit a wrong password.

この回答をすべて読む 👍 0

すべての返信 (3)

more options

Images of the problem.

more options

選ばれた解決策

This is about the PIN for Windows Hello to authenticate to unlock the passwords. Entering this PIN can be used to unlock the passwords stored in Firefox if you do not use the Primary Password.

Make sure you have the correct password for Facebook stored in Firefox, if necessary you can edit a wrong password.

more options

Hi,

Thanks for the info. It turned out to be that FB were undergoing maintenance and seemed to be the cause of the problem. This morning all is as expected and able to access FB normally.

Ray