Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I'm having problems while playing facebook videos

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: Shadow110

more options

Dear Firefox Staff, i'm having problems on Facebook videos, when i play them, suddenly i cannot move backward or forward the slide-bar of the video... if I want to jump back with the slide bar to start over the video it won't lemme nor forward the video.

This is only happening in firefox i tried to exit from Firefox, deleted the mozilla firefox folder, them reinstall firefox Also i tried to start firefox without any addons, and tried incognito mode and problem persist


Thats the bar that i cannot move, i just can play the video and pause.

Dear Firefox Staff, i'm having problems on Facebook videos, when i play them, suddenly i cannot move backward or forward the slide-bar of the video... if I want to jump back with the slide bar to start over the video it won't lemme nor forward the video. This is only happening in firefox i tried to exit from Firefox, deleted the mozilla firefox folder, them reinstall firefox Also i tried to start firefox without any addons, and tried incognito mode and problem persist Thats the bar that i cannot move, i just can play the video and pause.

すべての返信 (1)

more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Flash Player Version: 28.0.0.126 Current Version released this date. https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.