Why do google.enctypted.com web pages refuse to load?
For some time now some web pages will not load. The phrase "Waiting for encrypted.google.com" appears in the lower left corner of the browser. How does one fix this and does it have anything to do with the change to more secure browsing from google? Other browsers - Internet Explorer and Chrome - work fine. I'm running Windows 7 on some of my machines, Windows 8.1 on my Surface Pro 3. Operating system seems to make no difference. It appears to be a Firefox problem.
Thanks in advance for any information or help.
すべての返信 (5)
Hmm, the built-in search plugin uses https://www.google.com/ (at least for the US). I'm not sure why https://encrypted.google.com/ would appear if you were not intentionally searching on that site.
If you try https://encrypted.google.com/ directly, does it cause any problems?
When a page gets stuck, could you try clicking the x in the address bar to stop it and then reloading using Ctrl+Shift+r to bypass any cached files? Sometimes a full, fresh retrieval clears up a problem like this.
選ばれた解決策
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
Turning off the extensions helped. Pages (Macy's and J C Penney were the worst offenders) loaded with no problem. I have no malware. I also only have three extensions activated: Skype Click to Talk (which I have disabled); the Firefox Classic Theme Restorer, and Blur, the new anti-tracking software from Abine. Now I have to see which one is causing the problem.
Thanks for the help. I'm grateful not to have to use Internet Explorer! :-)
That is likely a content blocking extension like Blur, so check its settings.
