Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
アーカイブに保管済み

Consistently experiencing script error in Bank Of America website

Mel.Kos

After last update of Firefox 30, experiencing script error in the Bank Of America web site. In the BillPay section consistently get error which greys out the screen momentarily but does not recover correctly. The script is at https://bills.bankofamerica.com/sbp/1001/cf_cp.js. Is this a known problem, and if so, when will it be fixed. This does not happen with Chrome.

After last update of Firefox 30, experiencing script error in the Bank Of America web site. In the BillPay section consistently get error which greys out the screen momentarily but does not recover correctly. The script is at https://bills.bankofamerica.com/sbp/1001/cf_cp.js. Is this a known problem, and if so, when will it be fixed. This does not happen with Chrome.

すべての返信 (1)

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Edit > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Edit > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window