Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni
Apri

I have payed for and tryed to install VPN, It does NOT work. The Icon is on the bar but I get a drop down which does not work.

dalew84

I payed for Mozilla VPN. I downloaded and installed MozillaVPN.msi It does not work. The icon is on the right tool bar but I get a drop down that indicates that i need an app I thought I downloaded the app. Here is the message: "Open Mozilla VPN

To use the Mozilla VPN Firefox extension, please open the Mozilla VPN app first. Open Mozilla VPN Get help The is no Mozilla VPN in my program files(?) Please help. Is there two programs that I must install? [redacted email]

I payed for Mozilla VPN. I downloaded and installed MozillaVPN.msi It does not work. The icon is on the right tool bar but I get a drop down that indicates that i need an app I thought I downloaded the app. Here is the message: "Open Mozilla VPN To use the Mozilla VPN Firefox extension, please open the Mozilla VPN app first. Open Mozilla VPN Get help The is no Mozilla VPN in my program files(?) Please help. Is there two programs that I must install? [redacted email]

Modificato da James il

Tutte le risposte (1)

Hi,

Mozilla VPN is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

The Mozilla VPN form link can also be found at top at Ask a Question > Mozilla VPN as just make sure the Mozilla Account you use has the Mozilla VPN subscription.

Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.