Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è chiusa Inserire una nuova richiesta se occorre aiuto.

YouTube videos are choppy and drop frames in Firefox

  • 1 risposta
  • 1 ha questo problema
  • 204 visualizzazioni
  • Ultima risposta di Paul
  • Bloccata

MPENZI
MPENZI

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Thank you to the volunteers for taking the time to help.

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop. The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference. Thank you to the volunteers for taking the time to help.
Immagini allegate

Tutte le risposte (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

I am going to close this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1557892