Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Google Docs Secure Connection Failed

  • 3 risposte
  • 3 hanno questo problema
  • 222 visualizzazioni
  • Ultima risposta di TyDraniu
  • Stato della soluzione

stormemes
stormemes

I've been trying to open Google Docs on Firefox Desktop for a few hours and none of my troubleshooting has worked thus far. I've cleared my browser history and cache, have updated Firefox, disabled all browser extensions one by one, updated my proxy settings, changed my TLS preferences, and even added Google Docs to my trusted sites list on my computer itself; none of this has worked. I've been able to open Google Docs on Google Chrome, so I know that it isn't a problem on Google's end. If there are any other possible solutions, any suggestions would be appreciated.

I've been trying to open Google Docs on Firefox Desktop for a few hours and none of my troubleshooting has worked thus far. I've cleared my browser history and cache, have updated Firefox, disabled all browser extensions one by one, updated my proxy settings, changed my TLS preferences, and even added Google Docs to my trusted sites list on my computer itself; none of this has worked. I've been able to open Google Docs on Google Chrome, so I know that it isn't a problem on Google's end. If there are any other possible solutions, any suggestions would be appreciated.

Soluzione scelta

This is their (google) issue. Some cloud servers are down. It doesn't occur in a single browser.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

SuMo Bot
SuMo Bot

Hi, a friend of mine is currently having this issue, too.

Are you using Spectrum as an ISP perchance?

A workaround seems to be accessing drive.google.com and finding the document that you need to edit through there.

stormemes
stormemes Utente che ha posto la domanda

I do use Spectrum as my ISP. Would that be the problem?

Also, that workaround didn't work for me. I appreciate the suggestion, though.

TyDraniu
TyDraniu
  • Top 10 Contributor

Soluzione scelta

This is their (google) issue. Some cloud servers are down. It doesn't occur in a single browser.

Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.