Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Reset primary password

  • 3 risposte
  • 0 hanno questo problema
  • 18 visualizzazioni
  • Ultima risposta di Matt

more options

I need to reset my primary password but previous advice on the topic is confusing. One responds recommends deleting the key4.db file but I am concerned about deleting a file which caries a message that doing sop may impact on the operation of the program. Can someone give me a clear response of what I need to do. Cheers David

I need to reset my primary password but previous advice on the topic is confusing. One responds recommends deleting the key4.db file but I am concerned about deleting a file which caries a message that doing sop may impact on the operation of the program. Can someone give me a clear response of what I need to do. Cheers David

Tutte le risposte (3)

more options

Go to tools>Developer tools>error console - enter this text

   openDialog("chrome://pippki/content/resetpassword.xhtml")  


- the Reset button should appear. All passwords for accounts will be deleted

È stato utile?

more options

Thanks David I have done this but when I pressed the reset button I was expecting a prompt to provide a new password but no such prompt occurred. How do I apply a new password.

È stato utile?

more options

David Mangan said

Thanks David I have done this but when I pressed the reset button I was expecting a prompt to provide a new password but no such prompt occurred. How do I apply a new password.

Perhaps read the support article which contains the advice David provided as well as instructions on how to set a primary password.

https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password

È stato utile?

Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.