Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I keep getting spam where the option of marking it aw junk has been disabled, apparently by the sender

  • 1 risposta
  • 0 hanno questo problema
  • 88 visualizzazioni
  • Ultima risposta di Wayne Mery

Christopher Nye
Christopher Nye

I keep getting spam where the option of marking it aw junk has been disabled, apparently by the sender. The JUNK button on the menu bar is grayed out, and the route of using the OPTION key and marking the item as junk doesn't work either.

I keep getting spam where the option of marking it aw junk has been disabled, apparently by the sender. The JUNK button on the menu bar is grayed out, and the route of using the OPTION key and marking the item as junk doesn't work either.

Modificato da Wayne Mery il

Tutte le risposte (1)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

> I keep getting spam where the option of marking it aw junk has been disabled, apparently by the sender

It's not possible for a sender to do this.

> The JUNK button on the menu bar is grayed out, and the route of using the OPTION key and marking the item as junk doesn't work either.

What is your version and OS? And does the problem go away with Help > Troubleshoot Mode?