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Malcolm G. Miller
Malcolm G. Miller
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2025 01 21

Dear Sir,

I have raised my concerns a few times, but I am still having difficulties in accessing my email account since it was transferred from Heart Internet. I would add that I was instructed to make the change, which created the problems with my email account.

Some basic details:-

email address: malcolnm@malcolmgmiller.biz name: Malcolm G. Miller

I was issued with information sheets headed, "CloudTech24 Email Setup on Laptop with Thunderbird" and "CloudTech24 Email Setup on iOS".

Regarding the Laptop document the systems worked for a while and has failed again. I have never managed to get the iOS system to work.

This means that I have lost all email communication on my Apple iPhone since the change and only occasionally experienced service on my laptop. Currently I have no access to my email.

Until I am up and running you can email me on an old email address, being

malcolm_g_miller@hotmail.com

I am desperate to have my email service restored on both my laptop and my cellphone.

Yours faithfully,

Malcolm G. Miller malcolm@malcolmgmiller.biz (malcolm_g_miller@hotmail.com)

2025 01 21 Dear Sir, I have raised my concerns a few times, but I am still having difficulties in accessing my email account since it was transferred from Heart Internet. I would add that I was instructed to make the change, which created the problems with my email account. Some basic details:- email address: malcolnm@malcolmgmiller.biz name: Malcolm G. Miller I was issued with information sheets headed, "CloudTech24 Email Setup on Laptop with Thunderbird" and "CloudTech24 Email Setup on iOS". Regarding the Laptop document the systems worked for a while and has failed again. I have never managed to get the iOS system to work. This means that I have lost all email communication on my Apple iPhone since the change and only occasionally experienced service on my laptop. Currently I have no access to my email. Until I am up and running you can email me on an old email address, being malcolm_g_miller@hotmail.com I am desperate to have my email service restored on both my laptop and my cellphone. Yours faithfully, Malcolm G. Miller malcolm@malcolmgmiller.biz (malcolm_g_miller@hotmail.com)

Modificato da NoahSUMO il

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frisée
frisée
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I can't help you with the iOS. However, I can't see the reason in your post about why you're having difficulty connecting. Please provide some precise information and also any screenshots of error messages that you are getting.