X
Tocca qui per la versione per piattaforma mobile del sito.

Forum di supporto

Youtube Music cannot start. It appear shortly and restart to upload again entering in a loop. It worked in the past.

Inserita

My system is LM 19.2 FF Version 70.0.1 (64-Bit). Noted that Chrome in the same machine play YouTube Music without problem and attention Youtube video has no problem to be played in FF.

My system is LM 19.2 FF Version 70.0.1 (64-Bit). Noted that Chrome in the same machine play YouTube Music without problem and attention Youtube video has no problem to be played in FF.

Soluzione scelta

Dear Rashan .... I started FF under safe mode ... and therefore I could found the extensions making problems. Thank you for all the feedback and support.

Leggere questa risposta nel contesto 0
Citazione

Dettagli aggiuntivi sul sistema

Plugin installati

  • Shockwave Flash 32.0 r0

Applicazione

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:70.0) Gecko/20100101 Firefox/70.0

Ulteriori informazioni

RashanH 1 soluzioni 44 risposte

Hello Juan,

Sometimes this happens because of low bandwidth. But as Chrome does it good, we can't think about that.

Could you please provide details about your installed FF extensions?

Thanks!

Hello Juan, Sometimes this happens because of low bandwidth. But as Chrome does it good, we can't think about that. Could you please provide details about your installed FF extensions? Thanks!
È stato utile questo messaggio? 0
Citazione

Utente che ha posto la domanda

Youtube as such works. Only Youtube Music doesn't. I hope you can offer a solution. Thank you for your attention.

Youtube as such works. Only Youtube Music doesn't. I hope you can offer a solution. Thank you for your attention.
È stato utile questo messaggio?
Citazione
RashanH 1 soluzioni 44 risposte

Could you please try open new 'Private Window', log into your YouTube Music and try that again?

Update me after that!

Thank you!

Could you please try open new 'Private Window', log into your YouTube Music and try that again? Update me after that! Thank you!
È stato utile questo messaggio?
Citazione

Utente che ha posto la domanda

Dear Rashan, first of all thank you for your time and attention. So, in a "Private Window" Youtube Music works ! I could access to my music and works fine. I will mark this topis as solved. The only question open is why it works under a "Private Window"?. Thank you again and have a nice day.

Dear Rashan, first of all thank you for your time and attention. So, in a "Private Window" Youtube Music works ! I could access to my music and works fine. I will mark this topis as solved. The only question open is why it works under a "Private Window"?. Thank you again and have a nice day.
È stato utile questo messaggio?
Citazione

Utente che ha posto la domanda

Dear Rashan I reopen this case because even it works under a "private window", I need to sign up each time to have access to my music lists..... and after a today update of FF and Flash the problem persist. By Chrome it works simply....

Dear Rashan I reopen this case because even it works under a "private window", I need to sign up each time to have access to my music lists..... and after a today update of FF and Flash the problem persist. By Chrome it works simply....
È stato utile questo messaggio?
Citazione

Soluzione scelta

Dear Rashan .... I started FF under safe mode ... and therefore I could found the extensions making problems. Thank you for all the feedback and support.

Dear Rashan .... I started FF under safe mode ... and therefore I could found the extensions making problems. Thank you for all the feedback and support.
È stato utile questo messaggio?
Citazione
RashanH 1 soluzioni 44 risposte

Hello Juan,

Sorry about the delay.

You will be able to find the extension with the issue by disabling and re-enabling them one by one. Hope you have already find this fix. Right?

Regards.

Hello Juan, Sorry about the delay. You will be able to find the extension with the issue by disabling and re-enabling them one by one. Hope you have already find this fix. Right? Regards.
È stato utile questo messaggio?
Citazione
Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.