Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

My junk filter is still not working despite multiple reinstalls.

  • 1 risposta
  • 1 ha questo problema
  • 14 visualizzazioni
  • Ultima risposta di Toad-Hall

ulteriori opzioni

My junk filter is still not working at all. I have uninstalled and reinstalled Thunderbird as instructed, I have also reset the training data as instructed, but nothing is working. All my junk that I flag as junk mail is still appearing in my regular folder the next day. Absolutely nothing is being automatically transferred to my junk folder by the junk filter.

My junk filter is still not working at all. I have uninstalled and reinstalled Thunderbird as instructed, I have also reset the training data as instructed, but nothing is working. All my junk that I flag as junk mail is still appearing in my regular folder the next day. Absolutely nothing is being automatically transferred to my junk folder by the junk filter.

Tutte le risposte (1)

ulteriori opzioni

To understand your current settup please post the following information.

Are you talking about a POP mail account or an IMAP mail account?

Please post an image showing the 'Account Settings' > 'Junk Settings' window for the account in question.

Please post an image showing settings in this location: 'Menu icon ' > Options > Options > Security > 'Junk' tab

Modificato da Toad-Hall il