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My unified folders is no longer working properly

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  • Ultima risposta di rick.kirkman

AmyLL
AmyLL
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I recently had to migrate my profile from a Mac to a PC because of travel. (I know this is ill-advised, but I had to do it in order to bring my mail with me.) Upon restoring the profile to the Mac, unified folders is no longer working properly. Although there is an Inbox with the proper Inbox subfolders, the Inbox file itself is empty -- that is, I can't see all my inbox messages together at once, only within the subfolders. The same is true for Sent, etc. Note: all of my mail accounts are POP accounts.

I have tried deleting panacea.dat and the .msf files and rebuilding it (didn't help).

Any more ideas?

Thanks!

I recently had to migrate my profile from a Mac to a PC because of travel. (I know this is ill-advised, but I had to do it in order to bring my mail with me.) Upon restoring the profile to the Mac, unified folders is no longer working properly. Although there is an Inbox with the proper Inbox subfolders, the Inbox file itself is empty -- that is, I can't see all my inbox messages together at once, only within the subfolders. The same is true for Sent, etc. Note: all of my mail accounts are POP accounts. I have tried deleting panacea.dat and the .msf files and rebuilding it (didn't help). Any more ideas? Thanks!

Soluzione scelta

Select Help/Troubleshooting Information, click Show in Finder, close TB. Delete the Mail/smart mailboxes subfolder and the virtualfolders.dat file.

http://kb.mozillazine.org/Unified_Folders_not_working

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sfhowes
sfhowes
  • Top 25 Contributor
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Soluzione scelta

Select Help/Troubleshooting Information, click Show in Finder, close TB. Delete the Mail/smart mailboxes subfolder and the virtualfolders.dat file.

http://kb.mozillazine.org/Unified_Folders_not_working

AmyLL
AmyLL Utente che ha posto la domanda
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THANKS!!!!! It worked! -Amy

rick.kirkman
rick.kirkman
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Thanks so much! Worked a charm!