Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni
Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.
Risolto Archiviato

Recovering Thunderbird after a system crash

Thunderbird Installazione e aggiornamenti
RLKnecht ha risposto 10 anni fa
RLKnecht
RLKnecht

When updating my Win8.1 system the OS became corrupt and could not boot. I was able to get the data off of the disk, but I had to reinstall the OS. I want to put the recovered files back where Thunderbird uses them by default. My system was using 3 or 4 different email addresses and I would like to keep the old emails. In a default install what files are created and where are they located? The article online says to backup abd restore but that is not possible in my case. Thanks Rick

When updating my Win8.1 system the OS became corrupt and could not boot. I was able to get the data off of the disk, but I had to reinstall the OS. I want to put the recovered files back where Thunderbird uses them by default. My system was using 3 or 4 different email addresses and I would like to keep the old emails. In a default install what files are created and where are they located? The article online says to backup abd restore but that is not possible in my case. Thanks Rick

Tutte le risposte (1)

RLKnecht
RLKnecht Utente che ha posto la domanda

Soluzione scelta

I found it looking further through the help files. The default path is listed in "C:\Users\UserName\AppData{This folder is Hidden}\Roaming\Thunderbird\profiles.ini" on a line showing Path = . 

 I copied the folder and pasted it in the profiles subfolder.  I also renamed the profiles.ini to profiles.temp.ini and copied over the old profiles.ini from the backup.  All works fine now and I have my old emails again.