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Firefox will not come up

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I have a firefox account. When I click on firefox, the icon does not pull up the firefox page

I have a firefox account. When I click on firefox, the icon does not pull up the firefox page

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The System Detail list shows that you use an old Firefox 25 version.

  • Mozilla/5.0 (Windows NT 6.1; rv:25.0) Gecko/20100101 Firefox/25.0

Any special reason why you still use this version and not the latest release?

Try to start Firefox in Safe Mode by holding down the Shift (Mac: Options) key to see if that works.

Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut. Add a space and -url "about:blank" to the target field in the Properties.

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: