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I cannot access my Youtube account. Says problems with cookies

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  • Ultima risposta di FredMcD

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I access youtube, but when I try to access my account, awindow appears saying that there are a problem with cookies with my navigator. I cleaned the cookies and the cache according instructions, but nothing happens. I still cannot access to my account,

I access youtube, but when I try to access my account, awindow appears saying that there are a problem with cookies with my navigator. I cleaned the cookies and the cache according instructions, but nothing happens. I still cannot access to my account,

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If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

http://kb.mozillazine.org/Cookies https://support.mozilla.org/kb/Deleting+cookies