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I can't connect alcatel one touch fire e to my computer

veksor

Hi, I have a alcatel one touch fire e and before I connected my device in my computer to install my apps. But yesterday when I install apps , the phone became black and the button power didn't work, so I restart my phone with the button sound+ and power in the same time while ten second and the phone restart but now when I connect my phone in my computer WebIde don't work so I delete the driver and install the driver, but WeIbde don't see my phone... This is my phone:

Hi, I have a alcatel one touch fire e and before I connected my device in my computer to install my apps. But yesterday when I install apps , the phone became black and the button power didn't work, so I restart my phone with the button sound+ and power in the same time while ten second and the phone restart but now when I connect my phone in my computer WebIde don't work so I delete the driver and install the driver, but WeIbde don't see my phone... This is my phone:
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Soluzione scelta

I solved the problem: I explain: It was a strange problem with the driver: I install the driver, it's work, but after It's don't work. I delete the phone in windows settings but it's don't work: When you uninstall the apps you must click in delete this pilote in the pop-up ; you refresh and install the driver in all the device who call firefox os and it's work!!!!

Tutte le risposte (3)

Hi. Have you enabled the USB storage in 'Settings'?

Yes, I have firefox os 2.0 and in setting I have enable ADB and dev tools. It's strange because before it's work

Soluzione scelta

I solved the problem: I explain: It was a strange problem with the driver: I install the driver, it's work, but after It's don't work. I delete the phone in windows settings but it's don't work: When you uninstall the apps you must click in delete this pilote in the pop-up ; you refresh and install the driver in all the device who call firefox os and it's work!!!!