Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I click on the scroll bar and it takes off to the end of the page.

  • 2 risposte
  • 1 ha questo problema
  • 12 visualizzazioni
  • Ultima risposta di cor-el

more options

I click the scroll bar on the right of the browser and instead of going up or down a little it rolls continuously to the top or bottom of the page. I try clicking to stop it but nothing works until it rolls to stop way past where I wanted to go. How do I correct this?

I click the scroll bar on the right of the browser and instead of going up or down a little it rolls continuously to the top or bottom of the page. I try clicking to stop it but nothing works until it rolls to stop way past where I wanted to go. How do I correct this?

Tutte le risposte (2)

more options

Security Issue: Update your Flash Player Version 18.0.0.160
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

Does this happen on every page?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window