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I cancelled and requested refund the day of subscribing

Firefox Accounts
Konstantina Papadea replied Ụbọchị 4 gara aga
jamesandthompson
jamesandthompson

I cancelled and requested refund the day of subscribing VPN did not work with absolutely no support

Please refund both payments of 2 x $14.99 and cancel my subscription asap

James

I cancelled and requested refund the day of subscribing VPN did not work with absolutely no support Please refund both payments of 2 x $14.99 and cancel my subscription asap James

All Replies (1)

Konstantina Papadea
Konstantina Papadea
  • Ndị Nkwado 25 Kachasị
  • Onye nduzi
Mozilla Staff

Hi,

Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

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