Firefox Community Forum

I posted a question to the community forum and received a reply from JBR. When I try to respond to the reply, I get this error message

Looks like there’s a problem with this site

The server at support.mozilla.org sent back an error: 406 Not Acceptable What can you do about it?

   Check to make sure you’ve typed the website address correctly.
   The site could be temporarily unavailable or too busy. Try again in a few moments.

I have tried to respond multiple times over the past 24 hours to reply using this URL that appears when I click on the view and reply link in the email.

https://support.mozilla.org/en-US/questions/1584160?utm_campaign=questions-reply&utm_source=notification&utm_medium=email#answer-1821659

How can I get support and communicate with forum members trying to help me since this link does not work?

Thanks.

Hello,

Following a recent update, Firefox automatically deleted all of my saved addresses and payment methods. I had multiple entries saved for both, and this issue has never occurred before.

When I attempted to autofill an address today, nothing appeared. Upon checking the Payments and Addresses settings, both sections were completely empty. I did not manually delete any of this data.

Could you please investigate this issue and provide an audit report or explanation as to what happened?

Regards, Shawn

I often accidentally CLOSE my Firefox browser. I DO NOT get the OPTION to click on & open "all previous OPEN TABS"! Only one tab at a time & I am not going back five times! HELP?!!! Thank You!!

Well, there is a bug with your downloading files configurations that REALLY ANNOYS me, which is, i want to always select where to save my downloaded files, no problem with that, i just set all configurations to "always ask", but sometimes, especially for pdfs, i want to just open them, without the need to save them to my computer, so the only one i have set as "open with firefox" is the pdfs, and if i want to download them, i just do so by clicking the download button on the corner. BUT, with this configuration, if there is a button to download a pdf, without opening it previously, it will skip the "ask where to download" pop-up, which is a pain in the ass, as usually want my stuff in specific folders, not the general downloads one. And even iff i set pdfs to "always ask" and then chose to open with firefox, it will automatically download it (???????) to the downloads folder, and then open it from my pc, even tho it could open it from the file in the server, which is what i wanted. I just switched to firefox, please fix this awful feature and dont make me find another browser.

Hallo,

ich hatte bereits Anfang des Jahres beim Einrichten meines Laptops Probleme damit, meine Lesezeichen wiederherzustellen. Damals habe ich es jedoch mithilfe eines älteren Profils geschafft.

Nun musste ich den Laptop neu aufsetzen und finde die passende Sicherungsdatei der Lesezeichen nicht mehr. Ich wollte die Lesezeichen daher wieder wie gewohnt zurückholen. Leider gibt es jedoch kein älteres Profil als 24 Stunden. Das bedeutet, dass alle Lesezeichen verschwunden sind.

Gibt es eine Möglichkeit, auf ein Profil zuzugreifen, das ein oder zwei Wochen oder sogar vier Monate alt ist? Und vor allem wie komm ich da ran?

VG Gritt

Hello,

I recently reinstalled Windows on my computer, and after setting everything up again, I noticed that all of my Firefox bookmarks are missing.

I would like to know if it is possible to recover or restore my bookmarks. Before reinstalling Windows, I was using Firefox normally and had a large collection of saved bookmarks. Unfortunately, I can no longer find them after the reinstall.

Could you please let me know if there is any way to recover them, either from my Firefox account, a backup, or any other method?

Thank you for your help.

no sure if this is the right topic place, but nothing else seemed any closer. can anyone tell me what the h*** the error message i keep getting when i do something like "sort by unread" and then go back to "sort by all"? i also have trouble just logging in - i have 3 profiles that i use. could not find anything in the troubleshooting section and i don't think it would be from the malware app as everything worked just fine for several years with this running any help would be greatly appreciated! wolfgang

Running Firefox (currently 151.0.2) on Windows 11. I normally have the Firefox window full height of the screen but not full width horizontally. If the PC goes into screen save, when I bring it out of screen save, the bottom of the Firefox window has moved up by what looks like a couple of dozen pixels. The top of the window has not moved, it's just that the vertical height of the window is less than before screen save cut in. If I let the PC go into screen save again, when it comes out of screen save the window has shrunk by a further vertical amount that looks about the same as the first time. And so on...

No other app that I run on the PC has the same problem with screen save, they all retain their size if screen save cuts in. It's easy enough to get the FF window back to full height by moving the mouse to the top of the window until the mouse pointer changes to a double-headed arrow, and then dragging the top of the title bar down slightly and then back to the top, but it's annoying to have to do this several times a day.

Any suggestions on a fix?

I'm trying to start my VPN . It wont load from my start up page. when I open the firefox page it shows a green checmark with Vpn in the heading bar,but to the right the vpn icon has a red dot.

I have switched from all color to just a highlighted silver color to all the pics and black and white for the youtube entries. how can I change back to all color in both. ijk

recent firefox update can no longer copy and paste when creating a blog post in Squarespace, I have been using squarespace for around 15 years for my websites and I have never seen this issue, Firefox 15.1 installed and all of a sudden when trying to create a blog post in Squarespace, when I right click a text box pop up and it no longer says paste so I can no longer copy and paste text - this is more than a little annoying, you will not be surprised to know that I am now using Chrome to create my posts, there is no issue in chrome. I am a firefox geek! how can i solve this problem, I just did another update from Firefox, the issue remains I have been using computers for 40 year so I am not a novice but software glitches, I am lost