Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Lost Bookmarks when upgrading to 4.0

  • 3 balas
  • 1 memiliki masalah ini
  • 35 kunjungan
  • Balasan terakhir oleh cor-el

HELP! When I upgraded to 4.0, my bookmarks were wiped out. All my settings, add-ons, passwords etc were carried over.

-- nothing in "lost bookmarks" helped.

The chat person could not suggest anything.


I am a masters student and desperately need those bookmarks for my final project!

HELP!

HELP! When I upgraded to 4.0, my bookmarks were wiped out. All my settings, add-ons, passwords etc were carried over. -- nothing in "lost bookmarks" helped. The chat person could not suggest anything. I am a masters student and desperately need those bookmarks for my final project! HELP!

Semua Balasan (3)

Please read this article to see if it helps:


http://support.mozilla.com/en-US/kb/Lost%20Bookmarks#os=win&browser=fx4


Do you have the Bookmark Tab in your Menu Bar? If you do, can you use RESTORE function under Import/Export:

Bookmarks > Show All Bookmarks

Thank you, but I clearly wrote that I tired all the "lost bookmark" advice. That included this backup thing. I never used it before so there was nothing to import from.

I am really looking for a IT response for this question as all advice on this website did not work.

This can be caused by a problem with the file places.sqlite that stores the bookmarks and the history.