Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

what happened to my original profile

  • 2 balas
  • 1 memiliki masalah ini
  • 72 kunjungan
  • Balasan terakhir oleh bolro02

bolro02
bolro02

I am confused as to what has happened to my previous profile. I have lost all of my bookmarks and cannot seem to be able to recover it

I am confused as to what has happened to my previous profile. I have lost all of my bookmarks and cannot seem to be able to recover it

Semua Balasan (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Anything useful here?

bolro02
bolro02 Pemilik pertanyaan

cor-el. Thank you for the response unfortunately this was not the solution. I see 2 profiles when I followed the instructions but the second profile listed was the same as the default one. I have been a Firefox user for over 20 years and have never experienced anything like this. I am unsure how to proceed. As I have used Firefox for so long all of my Bookmarks and Password data has been with Firefox. I am not sure how to proceed to recover years of data that seems to have disappeared into the ether... Any further help would be appreciated.

Ajukan pertanyaan

Anda harus masuk ke akun Anda untuk membalas kiriman ini. Sila mulai pertanyaan baru, jika Anda belum memiliki akun.