Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije
Wočinjeny

Cannot turn VPN on

Firefox VPN
Vic wotmołwjeny
Vic
Vic

I have the VPN button on my toolbar but cannot turn it on. I click on it then log in to my account and get as far as the attached and the can go no further.

I have the VPN button on my toolbar but cannot turn it on. I click on it then log in to my account and get as far as the attached and the can go no further.
Připowěsnjene fota wobrazowki

Wšě wotmołwy (2)

Kiki
Kiki
  • Jedyn z 25 najlěpšich sobuskutkowarjow
  • Rěčny nawoda
  • Administrator
  • Moderator
Sobudźěłaćerjo Mozilla

Hi Vic,

This looks really similar to /questions/1598932. Can you tell me what happen when you click on the Turn on VPN button?

Vic
Vic Prašer

Hi Kiki, I cannot find a 'turn on' button or indeed which is the 'open panel' clicking on the VPN button in the toolbar just takes me round in the same circle. I have tried restarting my computer with the same results. I am using Windows 11 and Firefox 153.0.4 Thanks Vic

Stajće prašenje

Dyrbiće so pola swojeho konta přizjewić, zo byšće na přinoški wotmołwił. Prošu stajće nowe prašenje, jeli hišće wužiwarske konto nimaće.