How can I submit a complaint?
My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it seems with a necessary Firefox update to my browser that impacts the performance of websites. I like to have multiple tabs open over a week or more. I don't want to close and reopen my tabs every time I want to use my computer. SO WHY are there SO many updates. It's seriously making me want to uninstall your browser and I have been using Firefox on multiple devices for years. More than 20 years now. It's seriously ridiculous to have a major update every week or even every other week where I have to shut down and save my work on ALL of my tabs just to update Firefox. I have never remember history and I am going to uninstall and reinstall from even greater security because I have serious concerns about the amount of data that big tech companies share with 3rd Parties and the government. I am an honest American citizen and I HATE being surveilled and having my private life sold to the highest bidder. But even though. the safety of your browser is a positive feature it becomes very difficult to WANT to use Firefox when my workflow is CONSTANTLY interrupted.
Seriously, You JUST updated on the 23rd/24th and now just two weeks later there's already ANOTHER update. And who even knows when that one dropped. I only checked it because sites were acting up. And EVERY TIME a site acts up it's because of an update. You have interfered with my user experience with Youtube, and Multiple Streaming Services, and Multiple Chat bots. It's thoroughly dis-satisfactory and disruptive, and ANNOYING. I want a tool that protects me while I am on the web. I do NOT want a tool that ruins my internet experience every week.
Wšě wotmołwy (3)
Hi,
The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. When a Mozilla employee jumps into a discussion, you'll see the Mozilla Staff label next to their name.
If you wish, you can leave feedback for developers on the Mozilla Connect website. Click the Firefox Menu
button in the toolbar, click Help and select Share ideas and feedback…. Alternatively, you can use this link. Your feedback is collected by a team that reads it and gathers data on the most common issues.
You can also file a bug report or feature request. See File a bug report or feature request for Mozilla products for details.
Thank you for taking the time to respond. And your response was thoughtful and thorough. Although I seem to be unable to submit feedback at all. I went to the link you provided as well as followed the best instructions I could find about submitting feedback and you see the result here as my unintentional post. Thanks for trying to help the noob. I have definitely been just a casual user in the past and didn't think a lot about security of my data. I thought, (erroneously) that merely having Firefox was being safe. Then I discovered a bit more like I needed to turn off remember history and change other settings to be more secure. Without going into more detail my experience with Firefox is okay/fine until there's an update, then it's a scramble to save my place everywhere and close tabs. It really is far too frequent for updates. I don't know the answer because I am nowhere near a coder. But it is SUPER annoying.
Separately, I don't know how many times I have gone into Mozilla Connect and STILL been unable to submit feedback. I tried to get to submit feedback more than 5 times and found it to not be possible. Not sure what I am doing wrong. Thanks so much again for taking the time to post your response and let me know. I appreciate your help.