Can't login to yahoo mail on my desktop , but can on any other devise and can log into gmail on desktop
" Yahoo "
" Something went wrong "
" We could not sign you in. Try again from a different device. "
this message comes up when I try to log in to any yahoo mail account from my desk top computer
I have no other issues and loging into a gmail account works fine , this just started a bout 2 weeks ago and I have been trying to look at different settings and rebooting and deleting my yahoo from my web brouser - I use Mozilla as a brouser . I also tryed to log into yahoo mail useing mirosoft edge internet explorer and the same message comes up " Something went wrong " help please ! !
Wšě wotmołwy (1)
Hi,
Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
However, please note that since it also reproduces in Edge, this issue is most likely not related to Firefox (and there's no guarantee the steps above help). If the issue persists, I recommend you to reach out to Yahoo.