Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

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Two factors authentication

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Good morning I got problems with my account because I sold my old phone and forgot change Authentication but I have access to Email can you can help me restore access to my account?

Good morning I got problems with my account because I sold my old phone and forgot change Authentication but I have access to Email can you can help me restore access to my account?

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Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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