Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Error message during sign-in: Account is not active

Paul wotmołwjeny
Nancy Kivette

During sign-in to Firefox browser I get an error message saying my account isn't active and to contact an administrator. Hoping you can help, thanks!

During sign-in to Firefox browser I get an error message saying my account isn't active and to contact an administrator. Hoping you can help, thanks!

Wšě wotmołwy (1)

Hi

Have you received a confirmation email? (Check your junk mail just in case.)