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The Email I used when I logged in is dead and gone. I can't change it because I cant receive the messages at the old email address

  • 2 wotmołwje
  • 2 matej tutón problem
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Kaelkitty
Kaelkitty
dalše nastajenja

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address.

Can anyone help?

Ciao, Kaelkitty.

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address. Can anyone help? Ciao, Kaelkitty.

Wšě wotmołwy (2)

Dropa
Dropa
dalše nastajenja

Lost email accounts can't be helped.

cor-el
cor-el
  • Moderator
dalše nastajenja

If you no longer have access to the primary email address then your only option is to create a new Firefox Account with an email address you can confirm. More info: