Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Outlook does not open when I use Firefox

  • 11 wotmołwy
  • 1 ma tutón problem
  • 27 napohladow
  • Poslednja wotmołwa wot jonzn4SUSE

dalše nastajenja

Hello,

When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared the cache and it works the first time but when I try to access it again, it does not work. It just not upload the message.

Thank you, Dorina Grossu

Hello, When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared the cache and it works the first time but when I try to access it again, it does not work. It just not upload the message. Thank you, Dorina Grossu

Wšě wotmołwy (11)

dalše nastajenja

Hi

What happens when you try to open Outlook 365 in Firefox? Is there any error message?

dalše nastajenja

There is no message. After a while, on the screen it shows the Outlook logo as it tries to open the mail, but nothing happens.

dalše nastajenja

A screenshot like mine showing the issue would help us. I have seen recently that the Outlook email logo keeps loading.

Wot jonzn4SUSE změnjeny

dalše nastajenja

Hello,

Here is the picture.

Thank you

dalše nastajenja

Exactly what I've seen. What add-ons are your running?

dalše nastajenja

I'm not a fan of 102 right now. Can you try another version (Dev, Beta, or Nightly) of Firefox just for kicks and see if it works better? https://www.mozilla.org/en-US/firefox/all/#product-desktop-developer

dalše nastajenja

I've had no issues with 102 on mac, but Windows and Linux there has been multiple issues.

Wot jonzn4SUSE změnjeny

dalše nastajenja

I only have Grammarly- no other add-on! It was working fine until yesterday morning when I had to update the MS Office.

dalše nastajenja

Can you try under a different Windows account? If you don't have one, create it and try the same steps.

dalše nastajenja

It worked with Firefox when I signed with another MS Office 365 account. So, what is the solution?

dalše nastajenja

Update: So what's the difference between the accounts?

Wot jonzn4SUSE změnjeny