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can't log in

Firefox Druhe
John99 je před před 9 lětami wotmołwił
lfdow2
lfdow2

I just posted on the Android community about problems logging in to Firefox. While trying to post using my Surface computer I had to create a new account because Mozilla/Firefox wouldn’t accept my log in credentials even after I reset my password. I had to create another new account to post this because my reset password and new email was rejected. So I created another account using another email and I’m guessing that if/when I try to sign in using these new credentials, they’ll be rejected as has happened several times before. What’s the problem?

I just posted on the Android community about problems logging in to Firefox. While trying to post using my Surface computer I had to create a new account because Mozilla/Firefox wouldn’t accept my log in credentials even after I reset my password. I had to create another new account to post this because my reset password and new email was rejected. So I created another account using another email and I’m guessing that if/when I try to sign in using these new credentials, they’ll be rejected as has happened several times before. What’s the problem?

Wšě wotmołwy (3)

FredMcD
FredMcD

I will call for help for you.

NoahSUMO
NoahSUMO
  • Moderator

Hi, sorry for this annoying issue! Could you tell us all of the usernames you created for our site? Hopefully I can see what went wrong.

John99
John99

You mention logging in to Firefox. Are you able to confirm you are only asking about logging in to the forum i.e. support.mozilla.org

Note mozillazine is a totally separate unrelated forum. And the Firefox Sync and related matters are also separate. If you reset your Firefox Sync account you lose access to the information on the server.