Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Annoying popups constantly asking me to download things -help

  • 2 odgovora
  • 14 ima ovaj problem
  • 6 prikaza
  • Posljednji odgovor od kobe

more options

I've used i-antivirus and deleted infected files. And yet, everytime I use firefox, annoying popups emerge when I click on a website (say, BBC.com or Netflix.com), smaller than the main windown, usually asking me to download something, such as "flash player". I've investigated my flash version and I'm up to date. It's clearly malware, because it also asks me to download various other things. It is a recent phenomenon, within the past few months. I've set my browser preferences to block popups, and these popups still keep coming - in spite of preferences being set to block popups.

I'm on the verge of switching to Safari or another web browser, even though I've loved Firefox. It's because I can't find any support on the internet that can resolve this popup issue once and for all. Please help, I do not want to have to stop using Firefox.

I've used i-antivirus and deleted infected files. And yet, everytime I use firefox, annoying popups emerge when I click on a website (say, BBC.com or Netflix.com), smaller than the main windown, usually asking me to download something, such as "flash player". I've investigated my flash version and I'm up to date. It's clearly malware, because it also asks me to download various other things. It is a recent phenomenon, within the past few months. I've set my browser preferences to block popups, and these popups still keep coming - in spite of preferences being set to block popups. I'm on the verge of switching to Safari or another web browser, even though I've loved Firefox. It's because I can't find any support on the internet that can resolve this popup issue once and for all. Please help, I do not want to have to stop using Firefox.

Svi odgovori (2)

more options

hello, please remove the save now extension & the toolbar, that you've installed, since it's likely adware.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

more options

Try checking for Malware/Adware with these free Programs. spybot.info - Spybot Search and Destroy http://www.malwarebytes.org/ - Malwarebytes Anti-Malware http://www.surfright.nl/en/hitmanpro/ - Hitman Pro http://download.cnet.com/AdwCleaner/3000-7786_4-75851221.html - AdwCleaner http://www.eset.com/us/online-scanner/ - Eset Online Scanner http://support.kaspersky.com/5350?el=88446 - TDSS Killer https://www.superantispyware.com/portablescannerhome.html - SuperAntiSpyware Portable