Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Can't open email attachments in Yahoo mail using Firefox

  • 1 odgovor
  • 35 ima ovaj problem
  • 8 prikaza
  • Posljednji odgovor od Andrew

Scotch-Writer
Scotch-Writer
more options

I have Firefox 19 (& Windows 7), and up until this morning I was able to view & open email attachments in Yahoo! mail. This morning Yahoo Mail's layout changed somewhat and suddenly I can't find a link to open attachments. However, I can view & open them through IE 9.

I tried a previously posted solution from this forum about clearing the Firefox cache & cookies, but that has not worked. Any suggestions?

I've also posted feedback to Yahoo in hopes that a solution can be found.

I have Firefox 19 (& Windows 7), and up until this morning I was able to view & open email attachments in Yahoo! mail. This morning Yahoo Mail's layout changed somewhat and suddenly I can't find a link to open attachments. However, I can view & open them through IE 9. I tried a previously posted solution from this forum about clearing the Firefox cache & cookies, but that has not worked. Any suggestions? I've also posted feedback to Yahoo in hopes that a solution can be found.

Svi odgovori (1)

Andrew
Andrew
  • Moderator
more options

Yahoo may want to make their site work with Firefox. Please contact Yahoo for further assistance. Or check your plug-ins.

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.