Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

If I want to reinstall Firefox, must I remove existing files first? If so, how?

call_the_scribe
call_the_scribe
više opcija

FF has slowed down to a snail's pace. Often hangs up completely. Occasionally get message about script running. Have already tried emptying cache and reloading FF over the existing file. Am wondering if I should be uninstalling the existing file first. If so, how do I do that?

BTW, I'm currently struggling with version 3.6.3 on a Mac.

FF has slowed down to a snail's pace. Often hangs up completely. Occasionally get message about script running. Have already tried emptying cache and reloading FF over the existing file. Am wondering if I should be uninstalling the existing file first. If so, how do I do that? BTW, I'm currently struggling with version 3.6.3 on a Mac.

Svi odgovori (2)

call_the_scribe
call_the_scribe Vlasnik pitanja
više opcija

OK. So I figured out how to uninstall and reinstall FF. Now have version 3.6.12 running . . . or I should say "still crawling" along. It's almost totally unresponsive to my mouse. I have 3 other active browsers on my Mac, but hav no problems with any of them.

Can anyone suggest why this is happening . . . and how to correct it?

call_the_scribe
call_the_scribe Vlasnik pitanja
više opcija

PS: By "unresponsive," I mean It feels "stuck" when I try to scroll down . .. create text, etc.