I want to change how I pay for Mozilla VPN
To Whom it may concern,
I was trying to change my method of payment for the VPN. It then took me to PayPal's website and the only option I get from them is to cancel it. Do I have to cancel it and then use the new way I want to pay for it after this month ends? Or would you be able to help change my payment method? Thank you!
Best Regards,
[redacted name]
Izmjenjeno od James
Svi odgovori (5)
Odabrano rješenje
https://support.mozilla.org/en-US/kb/how-do-i-update-my-payment-information-mozilla-vpn
If you need more help, Mozilla VPN is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.
The Mozilla VPN form link can also be found at top at Ask a Question > Mozilla VPN page. Make sure you are using the Mozilla Account that has the Mozilla VPN subscription.
Ant said
To Whom it may concern, I was trying to change my method of payment for the VPN. It then took me to PayPal's website and the only option I get from them is to cancel it. Do I have to cancel it and then use the new way I want to pay for it after this month ends? Or would you be able to help change my payment method? Thank you! Best Regards, [redacted name]
I did indeed contact support after seeing this wasn't the direct line to support. Can someone please delete this post or take out the second half as I thought this was going directly to customer service by accident. My apologies to the moderators.
Izmjenjeno od James
James said
https://support.mozilla.org/en-US/kb/how-do-i-update-my-payment-information-mozilla-vpn If you need more help, Mozilla VPN is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link. The Mozilla VPN form link can also be found at top at Ask a Question > Mozilla VPN page. Make sure you are using the Mozilla Account that has the Mozilla VPN subscription.
Thank you for the help can you please delete this second half or this post as I thought it was private and put my name there.
I redacted your name.
Ant said
Ant said
To Whom it may concern, I was trying to change my method of payment for the VPN. It then took me to PayPal's website and the only option I get from them is to cancel it. Do I have to cancel it and then use the new way I want to pay for it after this month ends? Or would you be able to help change my payment method? Thank you! Best Regards, [redacted because you just had to quote]I did indeed contact support after seeing this wasn't the direct line to support. Can someone please delete this post or take out the second half as I thought this was going directly to customer service by accident. My apologies to the moderators.
Hello, his name still shows in the quoted reply.
Izmjenjeno od James
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