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Cancel Mozilla VPN within the 30 day trial? Does not work reliably after Firefoc updates.

Firefox Pristupačnost
James je odgovorio/la prije 2 dana
nowinter2
nowinter2

Tried VPN and it worked until a Firefox update. Then it worked for a day and now will not work. I am within the 30 day trial and want a refund.

Tried VPN and it worked until a Firefox update. Then it worked for a day and now will not work. I am within the 30 day trial and want a refund.

Svi odgovori (1)

James
James
  • Moderator
  • Najboljih 10 doprinositelja

See https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn

If you need further help then as Mozilla VPN is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

The Mozilla VPN form link can also be found at top at Ask a Question > Mozilla VPN.

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