Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

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Do not receive mail from gmail.com senders

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I am not able to receive mail from a user sending me mail from a gmail.com account. I have communicated with my ISP Optonline.net and they state the there mail process "checks out" and the issue could be the browser I am using, Firefox. The last email I have from a gmail.com sender was 8/28/2025. I have asked two different gmail users the send me mail and have not received any of them. I have cleared the Firefox cache but that did not correct the issue. I come to you to figure this issue out and hopefully solve it. Thank you Richard Everett [email removed]@optonline.net [phone number removed]

I am not able to receive mail from a user sending me mail from a gmail.com account. I have communicated with my ISP Optonline.net and they state the there mail process "checks out" and the issue could be the browser I am using, Firefox. The last email I have from a gmail.com sender was 8/28/2025. I have asked two different gmail users the send me mail and have not received any of them. I have cleared the Firefox cache but that did not correct the issue. I come to you to figure this issue out and hopefully solve it. Thank you Richard Everett ''[email removed]''@optonline.net ''[phone number removed]''

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Svi odgovori (2)

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How is not not receiving email a browser issue?

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Hi Richard, I assume you have checked Junk/Spam/Trash folders to make sure the incoming messages weren't filed there. If not, please check those first.

Have you checked how your inbox looks in Microsoft Edge to see how it differs from Firefox? For example, are messages sorted differently, or is there a different filter on your mailbox?

Do you have a GMail account you can use to test sending a message to your ISP email address? That could be helpful in case it is bouncing back with an error message. It's free to create a new GMail account if needed, but you might want to use a private window for your testing to avoid leaving Google cookies in your main window if you are trying to stay more anonymous.

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