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Wont load emails from my bigpond account in thunderbird

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chezbaa7
chezbaa7
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I open thunderbird on my desktop to check emails from my bigpond account it wont load the new ones only ones already read and received this has only happened today 9/9/2025. Cant receive or send emails via the thunderbird app on desktop. I can access my emails on any other device via telstra including desktop but not via thunderbird. Just shows login to bigpond account failed

I open thunderbird on my desktop to check emails from my bigpond account it wont load the new ones only ones already read and received this has only happened today 9/9/2025. Cant receive or send emails via the thunderbird app on desktop. I can access my emails on any other device via telstra including desktop but not via thunderbird. Just shows login to bigpond account failed

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Lin
Lin
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The first thing to do would be to verify that your server settings are correct. Here's what Telstra has to say about that:

https://www.telstra.com.au/support/email/imap-pop-smtp-mail-server-settings

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